Orchard Software Review, Support, Layoff Must Read Before Use

What Is Orchard Software?

Orchard Software is a leading provider of laboratory management software and services. Their software has been designed to increase efficiency and improve patient care. Their products and services make life easier for laboratory staff and customers, and their user-friendly interface makes them easy to learn.

Orchard Software Review

 

Why Use Orchard Software?

Here’s an overview of the company’s products. Here are some reasons to use Orchard. We’ve listed some below:

Orchard provides extensive training opportunities. Whether you’re looking for a complete system overview, a hands-on training session, or a one-on system administrator workshop, Orchard offers the right solution.

The company offers online and instructor-led training that will teach you the basics and introduce you to the most common configurations. Then, you’ll have more time to focus on the more complex aspects of your business.

Orchard Software is known for providing comprehensive laboratory information systems. Their solutions enable healthcare organizations to expand testing capabilities and boost efficiency. They offer the highest level of flexibility for complex workflows and increase ROI.

In addition to that, Orchard can also help laboratories meet regulatory requirements and streamline their management and operations.

In addition to this, they’re reliable and cost-effective. You won’t have to worry about installing or configuring software.

 

Orchard Software Support System

Orchard Software

If you’re a system administrator, Orchard Software offers three levels of support: standard, advanced, and professional. Technical support is available around the clock.

The company’s support team will promptly answer your ticket within two hours, and they’ll provide access to the Orchard eLearning library.

Orchard’s advanced decision-support technology will further improve your business. With a centralized SQL data repository, you can use Orchard’s eLearning library and advanced reporting capabilities to track specific client trends.

All three levels offer 24-hour support and can answer most of your questions. If you have any concerns, they will help you find a solution. They are available to help you at any time of day.

Besides, Orchard’s support team offers various ways to resolve customer issues.

For instance, you can submit a support ticket in Orchard’s Resource Center. The resource centre offers all sorts of tools for system administrators.

Technical support is essential for any organization. Orchard offers support for its products and services. If you have a technical question or concern, contact the company’s support team as they are available around the clock.

Currently, Orchard provides a free, online resource for users to submit tickets and find answers to any questions. If you need further assistance, you can find answers to your questions by logging in to Orchard Resource Central.

If you are having problems using Orchard, you can take advantage of their 24-hour technical support. The technical support centre is staffed seven days a week and is open on holidays.

Orchard has a ticket-based system administrator service centre where you can send questions and get answers from expert technicians.

They’ll even return your calls within the callback times listed in the Service-level Agreement. A live person is always available to help you and answer your questions.

The company uses a support ticket system to respond to inquiries. Depending on the type of question, orchard may be able to help you in your situation.

 

Orchard Software Products

Orchard Software is a valuable tool in the medical field. Orchard’s product and service offerings have been designed for the needs of hospitals and independent reference laboratories.

Orchard Software’s cloud-based LMIS (Laboratory Information System) is a cloud-based system that allows pathology laboratories to grow and adapt to change without compromising their quality.

Orchard Software's cloud-based LMIS

Orchard’s cloud-based software also supports the regulatory requirements and helps patients access patient information.

This system is ideal for those who are unsure of how to configure the new version of Orchard software. They’ll find that it’s simple to get started.

 

Orchard Software Layoffs

In October, Orchard Software announced the release of Orchard Enterprise Pathology, a cloud-based laboratory information system. The new version of Orchard helps laboratories manage and track clinical data for a variety of purposes, including toxicology labs and pain management.

Orchard Enterprise Pathology helps pathologists analyze samples, perform analysis, and analyze results. In addition to its other capabilities, Orchard offers a range of customizable options to meet the needs of a variety of users.

Orchard Software was founded in 1995 in Carmel, Indiana. For more than 20 years, Orchard has implemented award-winning automation and interface tools to streamline workflow at more than 1,400 labs across the country. As a result, the company has grown significantly, interfaced with hundreds of systems, and hired over 275 staff, including 210 in its Carmel headquarters.

However, it’s still a growing company that relies on the support of external vendors, and a managed services solution has allowed Orchard to stay ahead of the competition.

Orchard has a history of innovation. It was founded by a team of chemists who had no previous experience with laboratory information systems. Eventually, Orchard software was incorporated with another pharma company, Netsmart.

In addition, the company has continued to expand and innovate, and today, Orchard is a leader in the field of laboratory information systems. While Orchard has grown dramatically, its team of engineers has kept up with the rapid pace of change and innovation.

Eric Doan, the company’s CEO, is a highly respected executive who will lead the company into the future. Doan is a healthcare industry veteran with extensive experience leading organizations.

He’s a former CEO of Edmentum, myON by Renaissance, and Jump Technologies. He has more than twenty years of experience in finance and organizational growth and has a proven track record for developing innovative products and solutions that help clients succeed.

Founded in 2000, Orchard is the seventh-largest software development company in the Indianapolis area. The company currently employs more than 275 people, with 210 employees working out of its Carmel headquarters. The firm has been ranked as the top lab software provider in North America by CIO.com. He is also responsible for marketing efforts in the U.S. and Canada. The company has been around for three decades.

The company’s management is led by Eric Doan, who joined Orchard in June 1999. He worked on customer installations in the United States. From 2002 to 2010, he served as the Technical Support call center manager. From 2011 to 2014, he was promoted to Vice President of Operations. Previously, he managed the laboratory operations. And in 2014, he became the company’s, Chief Operating Officer. In addition to his leadership role, Doan’s background in finance and operations helped the company achieve success across a range of industries.

Previously, he was the company’s chief financial officer and was in charge of integrating American Health Network and Jump Technologies. He also had a long and distinguished career in the healthcare industry. He held the positions of VP of Finance and Chief Operations at Edmentum, myON by Renaissance, and Jump Technologies. With over 20 years of experience in financial and operational operations, Doan has a proven track record of organizational growth and customer success.

A number of other senior executives have joined Orchard as well. David Bracewell joined the company in June 1999 as the Director of Technical Support, and he held the position of Technical Support manager from 2010 to 2014. In 2011, he was promoted to Vice President of Technical Operations and is responsible for overseeing the call center, systems integration, and regulatory aspects of the company. In April 2014, he became Orchard’s Chief Operating Officer and Vice-President of Sales and Operations.

Founded in 1998, Orchard has grown to over forty employees and revenues of $40 million in 2018. Orchard Interactive’s operations will remain in Carmel, where Francisco Partners will invest capital and expertise. Meanwhile, he will step down as CEO in 2020. He will be replaced by Billie Whitehurst, who has more than 25 years of experience as an Orchard employee. This means that his team can focus on addressing the needs of clients.

 

How Orchard Lab Software Can Help Your Lab

Orchard Software recently released its Orchard Copia version 6.0, which incorporates a variety of new features. The system is an Internet browser-based outreach tool that integrates with EHRs and SQL databases. It is designed for independent reference laboratories, hospitals, and other healthcare organizations with complex outreach business scenarios.

It is available to help medical labs increase their productivity and decrease costs. Here’s how Orchard Copia can help your lab.

Nancy Stoker, a laboratory industry veteran, joined Orchard Software in 2003 as an Application Specialist. She oversees the company’s product management team, which includes laboratory subject matter expertise, sales support, technical documentation, and communications.

Prior to joining Orchard, Nancy served as the Director of Ancillary Services for a large multi-speciality group practice, where she provided management and consulting services to other labs. She has more than 20 years of experience in the field of radiology and laboratory management, including serving as the Vice President of Sales and Marketing. She is a Certified Medical Technologist and a Certified Product Manager.

Orchard’s Enterprise Lab module helps laboratories manage their POCT activities more efficiently. It incorporates advanced tools and decision support, allowing users to track performance metrics, improve productivity, and generate valuable business analytics.

The Client Services module helps medical labs improve their customer service and support. The Orchard Competency module helps laboratories manage competency standards and requirements. This software can automate quizzes to test a technician’s knowledge of the industry.

Orchard has served more than 2,000 healthcare laboratories since 2006. With more than 1,500 customers, the company continues to grow. It serves healthcare organizations that want to maximize their efficiency, minimize errors, and improve integration. The company has implemented their products in hospitals, physician groups, independent reference labs, and anatomic pathology laboratories. The company has implemented thousands of unique host interfaces with a variety of vendors. You can easily connect to any of these systems to make the use of Orchard easier.

With Orchard Outreach, providers can access patient data from anywhere. The mobile device-compatible software is also ideal for patients and providers who want to stay connected with their labs. It also supports mobile devices for improved access to patient data.

Further, the software can help improve the quality of care by enabling doctors to access patient records without any hassle. And by making labs more efficient, they can improve their quality of care. These benefits make Orchard an exceptional choice for medical facilities of all sizes.

Orchard offers a range of mobile applications. These applications provide clinicians with access to their patients’ data and other relevant information at any time. In addition, Orchard’s mobile apps are compatible with the most popular smartphones and tablets.

They also support multiple languages and are compatible with multiple browsers. They are easy to use and can increase customer satisfaction and connectivity. They’re also great for enhancing patient education. And the software is easy to use and intuitive.

With its suite of apps, Orchard can provide all of the data you need in one place. The software also has many features that will enhance the workflow and the overall efficiency of labs. With its integrated features, Orchard helps you increase productivity, maximize ROI, and improve patient care.

All this means that you’ll be able to focus on more important aspects of your patient care. With Orchard, you’ll be in control.

With a range of powerful features, Orchard can help laboratories improve their productivity. In addition to its advanced tools, Orchard can improve the efficiency of clinical laboratories and reduce errors. Moreover, it also helps you integrate with other software and systems.

This is crucial to improving the patient experience. The Orchard Point of Care module makes patient records more accessible and secure. It also helps to reduce error rates. This allows for improved patient care.

Orchard’s outreach software offers convenient on-the-go access for providers. The service provides access to patient records from anywhere, including mobile devices. This means that it is not limited to mobile phones.

You can take Orchard Outreach with you on the go. It can help your laboratory connect with other healthcare providers, which can increase patient satisfaction.

Orchard is the best cloud-based clinical laboratory support solution, with a highly customizable and user-friendly interface.

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